Foundation · 2 days · face to face
Two days running one realistic automotive business, making the decisions a line manager actually faces.
No previous management qualification is required. It suits aspiring and newly appointed supervisors, senior technicians and service advisers being considered for progression, and existing supervisors with little formal development.
The role of the line manager, communication and standards.
Performance, absence and development, fairly and consistently.
Protecting people and controlling workplace risk.
Consistent processes and continual improvement.
Customer experience, productivity and performance.
People, skills, time and equipment, used well.
| Day 1 | Role of the Line Manager, Management & Leadership · HR & Employment Law · Health & Safety Management |
| Day 2 | Quality, ISO & QEMS · Business Operations & Performance · Resource Management & Productivity · Integrated business case study |
The assessment produces a development profile across the six themes. It helps choose the Level 3 optional areas that fit.
View Level 3 →No payment is taken online. We hold your places and confirm the venue, fee and joining details directly.
We'll send the invoice and joining details directly.